Kontos Psychotherapy’s mission is to provide therapeutic services in a comfortable, relaxed environment, where concerns and symptoms are identified. With a team approach, a plan is developed and work is begun to alleviate symptoms/emotional pain in order to achieve personal goals. Clients treated are 24 years of age and older. Treatment Modalities offered are varied with each offering a different benefit in finding a solution.

Referral Assistance Available upon request.

INSURANCE PLANS
HIPAA PRIVACY POLICY

FREE CONSULTATION

A free 15-minute telephone consultation is available for questions to be asked, assess if treatment needs can be met, and to ensure that a client feels comfortable with their therapist, which is imperative for treatment success before an appointment is scheduled. This is not a counseling/therapy session. Referral assistance offered if needed.

PAYMENT METHODS

Payment for services are due at time session paid at the beginning of appointment. This office does not balance bill for services rendered.

Payments for psychotherapy services are made by cash, or check.
Major credit card is notaccepted

Self-Pay for psychotherapy services are made by cash or check.
Credit cards are not accepted.

A fee will be charged for all returned checks.

CANCELLATIONS

If unable to keep your scheduled appointment, 24 hour notice is required so needs of all clients of Kontos Psychotherapy LCSW PC can be met.

If 24 hour notice is not given, Kontos Psychotherapy LCSW PC reserves the right to charge fee of missed session.

Insurance companies do not pay for missed appointments

The office has voice-mail and a message can be left. Messages are checked routinely.

Please do not use email and/or text messaging for any form of communication. They are not secure means of communication as per privacy laws. Telephone communication is the only accepted means of communication.

FEES & SLIDING SCALE

Sliding scale fee is available for clients who have a demonstrated financial need. Please discuss your financial needs with your therapist.

INSURANCE PLANS

Kontos Psychotherapy LCSW PC accepts most insurance plans. For more information about plan participation, call the billing department with any questions or concerns that you may have

If your plan is not accepted, Kontos Psychotherapy LCSW PC is also an ‘Out of Network’ Provider. To determine if you have ‘Out of Network’ coverage, check with your insurance provider and ask the following questions:

  1. What is my deductible and has it been met?
  2. How many sessions per calendar year does my plan cover?
  3. What is percentage of reimbursement?
  4. Is approval required from my PCP (primary care physician)?

Payment of service is expected at time of session. Completed claim forms will be provided directly to you for submission to your insurance carrier for reimbursement directly to you. Contact your insurance carrier directly for information regarding rules, and regulations regarding reimbursement.

For claim form to be submitted, a mental health diagnosis for psychotherapy services must be given. Not all diagnosis guarantee reimbursement. For this reason may clients elect to pay in cash to ensure their full confidentiality. For more information regarding this, please ask.

CONFIDENTIALITY & PRIVACY POLICY

The law protects the relationship between a client and therapist and information cannot be disclosed without a signed Authorization of Release form. As a NYS mandated reporter There are a few exceptions to this law:

  • Suspected child abuse or dependent adult or elder abuse
  • A serious threat of bodily harm to another person/s
  • An intent to harm oneself.

In these instances, information will be disclosed without written permission to the appropriate authorities immediately to ensure safety for all parties involved.

Please do not hesitate to ask questions regarding this policy for further explanation.